How many months do I need to commit to when I sign up for Founding Membership? Is it yearly or monthly?

All of our membership offerings are month-to-month and there is no minimum period. However, we do offer a 1-month free option for pre-paid memberships of 12-months.

When is the starting date for the Founding Membership?

If you signed up for our Founding Membership before 1 June, 2024, your billing start date will be 1 June, 2024, and you will be charged monthly thereafter.

What is the policy of the Guest Passes for Founding Members?

Guest passes are intended for member’s guests only and cannot be used as additional sessions for the Member.

What’s the difference between Founding and Resident Membership?

The Founding Membership is a limited-time offer for a select number of members with exclusive benefits for early sign-up. These include: 

• UNLIMITED cryotherapy as long as the membership is active

• 4 x REKOOP cutting-edge-technology sessions per month

• 3 x complimentary guest passes for Cryo Ice Therapy / Ice Baths & Breath-work / Infrared Saunas per month

• 4 x Biohacking drinks per month 

• REKOOP Wellness Concierge

• Access to member-only events

• Preferred partner discounts

• Limited edition REKOOP apparel

(ONLY $395 per month - valued at: $3,245)

The Resident Membership is our standard ongoing membership with access to services and facilities. These include: 

• 10 x cryotherapy per month 

• 1 x complimentary guest passes for Cryo Ice Therapy / Ice Baths & Breath-work / Infrared Saunas per month 

• 4 x REKOOP cutting-edge-technology sessions per month 

• 4 x Biohacking drinks per month 

• REKOOP Wellness Concierge

• Access to member-only events

• Preferred partner discounts

$495 per month - valued at $1,595

How do I book treatments or services at REKOOP?

From 1 June, 2024 treatments can be booked through REKOOP's website, a mobile app available for Android and iOS devices, or by calling our Wellness Concierge for a personalised booking experience.

Are there any discounts or promotions for new members?

Our current offer is one month free with a 12-month upfront commitment. For more information, please contact home@rekoop.asia

Are there ​​à la carte options or is membership required?

REKOOP offers both à la carte options and membership plans to suit different needs and preferences. You do not need to be a member to enjoy our services, but membership provides enhanced benefits and value.

Is it possible to have a visit to the club before I commit to the Founding Membership?

The club will be open for tours starting from 1 June onwards. We’d be delighted to arrange a visit for you to tour the club and experience our facilities once we open. 

Please contact our Wellness Concierge to schedule a complimentary tour at home@rekoop.asia, or via our phone number also available on WhatsApp: +65 6022 1841.

Is there a minimum membership contract period?

All of our membership offerings, including the Founding Membership, are month-to-month, so there is no long-term commitment required.

Is there any schedule of activities? Apart from the listed activities, does the club provide any classes?

Yes, we have a schedule of activities that includes a variety of wellness treatments and services. While the specific classes are yet to be finalised, we plan to offer a range of classes to complement our facilities. You can find the most up-to-date schedule on our website or by speaking with our Wellness Concierge.

Is there an additional fee typically applied to use facilities beyond the membership fee? If so, what items and what are the fees?

Your membership fee covers most of our wellness treatments and services that are included in the membership offering. However, some premium services may have additional charges. Please refer to our website or contact our Wellness Concierge for a detailed list of services and associated fees.

Are there other options if I want more flexibility?

Absolutely! We offer month-to-month membership options to provide maximum flexibility for our members. If a monthly membership doesn't suit your needs, we also have an à la carte option available. Please contact our Wellness Concierge to discuss the best plan for you.

What happens when travelling abroad or moving?

If you need to pause your membership due to travel or other reasons, you can do so by contacting our Wellness Concierge. For members who move abroad, please discuss your situation with us, and we'll do our best to accommodate your needs.